What to have ready before you register
Mostbet's terms ask for your full name, date of birth, address, phone number and e-mail address. Enter them exactly as they appear on the document you will later upload. A nickname or a different spelling of your surname can hold up your first withdrawal.
- Age. You must be 18 or over.
- A payment plan. The first-deposit match is 125% only within 30 minutes of sign-up. Know how you will pay before you start, because MoMo is not confirmed for Ghana.
- Your own device. One account per person, family, address, IP address and device. If someone at home already plays on Mostbet, a second account can get both closed.
- A bonus decision. Sport track, casino track or no bonus at all. Our bonus terms page compares the options.
Mostbet holds a Curaçao licence and does not appear on the Gaming Commission of Ghana's licensed-operator list. Registering means dealing with an offshore operator, with no local regulator to turn to.
Registering a Mostbet account
- Tap Register on the official site Use the buttons on this guide to reach Mostbet, then open the sign-up form.
- Pick a sign-up option Use one of the options shown on the form, such as phone number or e-mail. Choose one you will still have access to in a year.
- Fill in the form Real name, date of birth and address. Use a password you do not use anywhere else.
- Choose or decline the bonus You can pick a track here or later in the cashier, but the choice is fixed once you deposit.
- Leave the promo field empty No code is needed for the welcome package.
- Accept the terms Confirm you are 18+ and finish registration.
We could not confirm whether a cedi (GHS) account is available. Check what currency your account shows after sign-up, because bonus rules are set in euros and your payment provider may charge for conversion.
Logging in on the site, APK and iPhone shortcut
You log in with whatever you registered with, plus your password. The website, the Android APK and the iPhone Safari shortcut all use the same account, so your balance and open bets follow you from one to the other. Setup for each is on our Mostbet app page.
If the password does not work, use the password reset option on the login form instead of guessing. On a phone that other people use, log out after each session. With the one-account-per-household rule, a family member betting on your logged-in account is your problem, not theirs.
KYC: the documents Mostbet asks for
Verification is required before your first withdrawal. The terms list these documents:
| What | Details |
|---|---|
| Photo ID | Passport, ID card or driving licence |
| Ghana Card | Not named in the terms; ask support before uploading |
| Bank card photo | First 6 and last 4 digits visible, CVV covered |
| Payment method | Proof that the deposit method is yours |
| Possible extra checks | Video verification, source of funds, PEP status |
The Ghana Card is the national ID, so it may well be treated as an ID card. Mostbet's rules do not say. Ask in live chat, and if the answer is no, a passport or driving licence is on the list.
Do it early. On Trustpilot, many complaints about Mostbet mention verification dragging on, in some cases up to 60 days. Uploading clear documents straight after sign-up, before you have money waiting, takes the pressure off.
When you cannot get into your account
The account is blocked
Mostbet can close or restrict accounts that break its rules, most often duplicate accounts in one household or details that do not match the documents. Only Mostbet's live chat or Telegram bot can review that. We have no access to player accounts.
You set a time-out or self-exclusion
A time-out runs for the period you chose, from 24 hours to three months. Self-exclusion lasts from one year up to permanent and covers all of the company's sites. It cannot be lifted early, and we will not help anyone get around it. Our responsible gambling page explains how these tools work.
The site does not open
Local press reports that Ghana blocks some unlicensed offshore betting sites. If Mostbet does not load for you, that may be the reason. We do not publish ways around blocks.
Account and login FAQ
My brother already has a Mostbet account. Can I open one too?
The rules allow one account per person, family, address, IP and device. If you live in the same house or share a phone or Wi-Fi, a second account risks having both closed and any bonus cancelled. The rule names family as well as address, so even a brother living elsewhere is a grey area. Ask live chat before you register.
Why would Mostbet ask me for a video call?
Mostbet's terms allow video verification when the standard documents are not enough, for example if a photo is unclear or details do not match. It can also ask about the source of your funds or PEP status. These checks are part of its anti-money-laundering rules, and payouts wait until they are done.
How do I close my Mostbet account?
The account settings include time-outs of 24 hours, 7 days, 1 month or 3 months, and self-exclusion from one year to permanent. Self-exclusion applies across all the company's sites. Withdraw any balance first, then set the option you need or ask live chat to apply it.